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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Find out how your council works

Council responsibilities

We are responsible for council tax and local services such as planning, housing and environmental issues.

The Leader of the Council is responsible for most day-to-day decisions. The Leader can delegate these to:

  • the Executive;
  • committees of the Executive;
  • individual lead councillors on the Executive;
  • individual local ward councillors;
  • officers

The roles and responsibilities for making decisions are set out in the Constitution. Some parts of the Constitution are required by law and some are based on the council's own policies.

View the latest version of the Council Constitution and the supporting documents .

The council's strategy and vision for the next five years is set out in the Corporate Plan.