Your council tax, benefits or business rates account will be offline

From 5pm on Tuesday 11 February until Sunday 16 February you will not be able to access your council tax, benefits or business rates account online. This is whilst we prepare annual bills. We apologise for any inconvenience.

Emergencies

emergencies

Emergency contact telephone numbers

During office hours, you can contact us on 01483 505050.

Outside office hours, you can use the following emergency numbers:

Out of hours emergencies: 01344 949371
Flooding and sandbags: 01344 949371
Emergency housing repairs (Council tenants): 01483 532122
Homelessness/emergency housing situations: 01344 949371
Social care emergencies - Emergency Duty Team (EDT): 01483 517898
Environmental health and stray dogs: 01344 949371
Car parks: 0800 917 6655
Park rangers: 07880 784947

Advice for severe weather

For the latest information and guidance during severe weather.

Find out what to do in a power cut or utility failure

Find out how to prepare for a power cut and what to do if there is a gas-related emergency.

Coronavirus latest information and advice

Find advice for business and residents during coronavirus.

Community group action

Information to help you set up a Community Resilience Group in your area.