Our phone lines are currently unavailable

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can still contact us using our online form

Bin collections

Due to the high temperatures forecasted, our bin crews will be starting collections earlier than usual to help keep them safe in the heat. Please make sure your bins are out the night before, as collections will take place from 6.00am for the rest of the week. Thank you for helping our crews work safely during the hot weather.

Emergencies

emergencies

Emergency contact telephone numbers

During office hours, you can contact us on 01483 505050.

Outside office hours, you can use the following emergency numbers:

Out of hours emergencies: 01344 949371
Flooding and sandbags: 01344 949371
Emergency housing repairs (Council tenants): 01483 532122
Homelessness/emergency housing situations: 01344 949371
Social care emergencies - Emergency Duty Team (EDT): 01483 517898
Environmental health and stray dogs: 01344 949371
Car parks: 0800 917 6655
Park rangers: 07880 784947

Advice for severe weather

For the latest information and guidance during severe weather.

Find out what to do in a power cut or utility failure

Find out how to prepare for a power cut and what to do if there is a gas-related emergency.

Coronavirus latest information and advice

Find advice for business and residents during coronavirus.

Community group action

Information to help you set up a Community Resilience Group in your area.

Guildford Borough Council and Waverley Borough Council Emergency Plan

Guildford Borough Council and Waverley Borough Council Emergency Plan