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Invoices can be paid in the following ways.

Direct Debit

Direct Debit is our preferred method of payment. If you would like to pay your invoices by Direct Debit, please download the icon direct debit form [40.65KB]  and fill out and return by post to Financial Services, Guildford Borough Council, Millmead House, Millmead, Guildford, Surrey, GU2 4BB. Please note we cannot accept Direct Debit forms by email.


Via our payments page.

By telephone

Call 03300 889584 (Tonepay automated service).

At the Bank

Payment can be made at any bank using the Bank Giro Credit slip. If payment is made at a bank other than HSBC, or your own bank, you may incur a charge.

Important information

  • Payment will only be regarded as having been made when it is actually received and identified in this department.
  • In all cases the invoice number must be quoted in order to ensure that your account is correctly credited.

If you wish to discuss payment of an invoice that you have received, please contact us by calling Financial Services on 01483 444851 during office hours or emailing: finacc@guildford.gov.uk