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Planned maintenance to our systems

You will not be able to access your online council tax and benefits account or the planning portal on Friday 21 August. This is whilst planned maintenance is carried out. We apologise for any inconvenience. 

Your website says that a planning document is unavailable

We have a large amount of older planning and building control information that is stored on microfiche slides and a software system which is not available online. This information is available to view at the Guildford Borough Council offices during our published opening hours. We aim to make all of these records electronic and available online as time and resources allow.