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Planned maintenance to our payment system

You'll be unable to make payments to us from 8pm until 10pm Sunday 2 June. This is for essential maintenance. We apologise for any inconvenience.

High hedge disputes

High hedge complaints

We deal with complaints about high hedges within the borough.

Get extra guidance for making a high hedge complaint (opens new window)

To make a complaint, the hedge must:

  • be made up of at least two evergreen or semi-evergreen trees or shrubs in a line
  • be at least two metres high from ground level
  • block light from your home or garden

The hedge must not have any significant gaps in it.

Fees

The fee for making a complaint is £636.60.