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Technical Issues with our phone lines

We're experiencing some technical issues with our phone lines.  This may extend call wait times. We're working hard to fix this as soon as possible and apologise for any inconvenience.

You can contact us using our self service pages.

High hedge disputes

High hedge complaints

We deal with complaints about high hedges within the borough.

Get extra guidance for making a high hedge complaint (opens new window)

To make a complaint, the hedge must:

  • be made up of at least two evergreen or semi-evergreen trees or shrubs in a line
  • be at least two metres high from ground level
  • block light from your home or garden

The hedge must not have any significant gaps in it.

Fees

The fee for making a complaint is £636.60.