Toggle menu

Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Delegated Authority decisions

The final decision is nearly always made by either:

  • Principle Planning Officers
  • the Head of Place

This is known as a Delegated Authority decision. The Planning Officers or Planning Development Manager consider the caseworker's recommendation as well as the public comments (opens new window).

Sometimes, Local Councillors also consider the caseworker's recommendation. This happens if:

  • there are a lot of objections
  • the caseworker recommended a refusal

If the councillors disagree with the caseworker's recommendation, the Planning Committee have to decide on the application.