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Planned maintenance to our payment system

Our payment system will be down from 5.30pm Tuesday 15 April to 5pm on Wednesday 16 April. This is whilst we carry out an essential upgrade. You will not be be able to make payments during this time. We apologise for any inconvenience. 

Apply for a Discretionary Housing Payment

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If you get housing benefit and are struggling financially, you could get some additional help from a short-term Discretionary Housing Payment (DHP).

Find out more about Discretionary Housing Payments (opens new window)

We will look at your circumstances to see whether you are eligible for a DHP. We will decide whether to give you a DHP, how much you will be paid and for how long you will receive the payment.

Apply for Discretionary Housing Payment (opens new window)