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Planned maintenance to our systems

You will not be able to access your online council tax and benefits account or the planning portal on Friday 21 August. This is whilst planned maintenance is carried out. We apologise for any inconvenience. 

Benefits and financial support

Apply for help with your rent

Find out about housing benefit and how to apply

Apply for help with your council tax

To claim council tax support, you must be entitled to a benefit, live at the property and pay council tax.

View your benefit account

With a MyGuildford account, you can access information about your housing benefit or council tax support account.

Tell us about a change to your circumstances

It may affect your housing benefit or council tax support. Tell us even if it's just about someone living in your home.

Apply for a Discretionary Housing Payment

If you get housing benefit and are struggling financially, you could get some additional help from us.

War pension information

This page gives information on war pension and claiming benefits.