Cookie preferences
Toggle menu

Your council tax, benefits or business rates account will be offline

From 5pm on Tuesday 11 February until Sunday 16 February you will not be able to access your council tax, benefits or business rates account online. This is whilst we prepare annual bills. We apologise for any inconvenience.

Benefits and financial support

Apply for help with your rent

Find out about housing benefit and how to apply

Apply for help with your council tax

To claim council tax support, you must be entitled to a benefit, live at the property and pay council tax.

View your benefit account

With a MyGuildford account, you can access information about your housing benefit or council tax support account.

Tell us about a change to your circumstances

It may affect your housing benefit or council tax support. Tell us even if it's just about someone living in your home.

Apply for a Discretionary Housing Payment

If you get housing benefit and are struggling financially, you could get some additional help from us.

Report suspected benefit fraud

Information for people claiming benefit

  1. Appeal a benefit decision you have received
  2. Find out about Local Housing Allowance rates
  3. Claim benefit for rent on two properties when moving
  4. Will other adults living in my home affect my housing benefit?

Help with the cost of living

  1. Help with money
  2. Help with paying rent and council tax
  3. Help with food costs
  4. Help with health and wellbeing
  5. Help from The Hive Community Centre
  6. Help from the government

Apply to the Mayor of Guildford's Local Support Fund

Help is available for individuals and families in our borough who are experiencing financial difficulties.