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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Find out about Local Housing Allowance rates

What is Local Housing Allowance?

Local Housing Allowance (LHA) is housing benefit to help pay your rent if you are on a low income and rent from a private landlord.

We use LHA rates to work out your housing benefit. LHA is a flat rate allowance towards rent costs. It is worked out on the circumstances of the tenant and the area they live in.

The scheme is designed to pay the same amount to tenants with similar situations living in the same area.