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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Information for people claiming benefit

Appeal a benefit decision you have received

If you think the decision about your housing benefit or council tax support is wrong, you can appeal it.

Find out about Local Housing Allowance rates

Find out what Local Housing Allowance is and how much benefit you could get.

Claim benefit for rent on two properties when moving

Housing benefit can be paid on two homes if you move into a new property and still pay rent at your old property.

Will other adults living in my home affect my housing benefit?

Find out if your housing benefit could be affected due to other adults living in your home.