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Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Find out about Local Housing Allowance rates

What is Local Housing Allowance?

Local Housing Allowance (LHA) is housing benefit to help pay your rent if you are on a low income and rent from a private landlord.

We use LHA rates to work out your housing benefit. LHA is a flat rate allowance towards rent costs. It is worked out on the circumstances of the tenant and the area they live in.

The scheme is designed to pay the same amount to tenants with similar situations living in the same area.