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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.


Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience. You can still contact us using our online forms

Find out about Local Housing Allowance rates

How much benefit will I get?

How much you get depends on how many people live in the property and the rent levels in the area. If the rent is more than the LHA, you must pay the difference to your landlord.

We will tell you how much you will get when we complete your claim. LHA is paid into the tenant's bank account.