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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.


Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience. You can still contact us using our online forms

Find out about Local Housing Allowance rates

Apply for Local Housing Allowance

How to apply

Complete our online form to apply for LHA. 

Make sure you have your: 

  • National Insurance number for you (and your partner if applicable)
  • full name and date of birth of everyone in your household
  • landlord's details, the amount of rent you pay and any charges included in your rent
  • your household income, savings, investments and expenses 

Apply for Local Housing Allowance (opens new window)