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Housing benefit, frequently asked questions
Find out more about housing benefit, including how to apply online.
From 1 February 2019, all working age claimants making a new claim, have to apply for Universal Credit to help with rental costs, instead of Housing Benefit.
You can still make a new claim for Housing Benefit if you fall into one of the following categories:
You live in supported or temporary accommodation
You and your partner have reached State Pension age
From 15 May 2019, mixed age couples (where one party of the couple is over State Pension Age and the other under that age) will no longer be able to choose whether they claim Universal Credit, Pension Credit or pension age Housing Benefit. They will need to claim Universal Credit.
Both parties of a couple will have to reach the State Pension Age before they can be entitled to Pension Credit and/or pension age Housing Benefit.
Protections are in force, which mean that where a mixed age couple are entitled to the following on the 14 May 2019, they will continue to be entitled unless a change of circumstance occurs, and one or both of the following cease:
Pension age Housing Benefit
Pension Credit, or
- From 27 January 2021, no new Housing Benefit claims may be taken for claimants in receipt of Severe Disability Premium. They will need to claim Universal Credit. Existing claimants who have remained on working age Housing Benefit because their award includes a Severe Disability Premium can remain on Housing Benefit until they have a change of circumstances which triggers a new claim to Universal Credit or there is a break in their Housing Benefit claim.
If you fall into one of the above categories, you can find out whether you qualify for housing benefits using the benefits calculator. If you think you might qualify, you can complete your claim using the online claim form.
Find out more information on housing benefit on the GOV.UK website.
Find out about Local Housing Allowance.
Please make sure you tell the Benefit department in writing of any change in circumstance that may affect your benefits.
Housing benefits - frequently asked questions
The following information relates to any new customers who fall into one of the categories detailed above.