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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Apply for help with your rent

Do you need help paying your rent?

If you need help paying your rent, in most cases, you will now need to apply for Universal Credit.

You may be able to get Universal Credit if:

  • you're on a low income or out of work
  • you're 18 or over (there are some exceptions if you're 16 to 17)
  • you're under state pension age (or your partner is)
  • you and your partner have £16,000 or less in savings between you

Apply for Universal Credit (opens new window)