Toggle menu

Global Microsoft outage

Unfortunately, due to a global outage at Microsoft, you will be unable to use email to contact us. Our phone lines remain open and you can contact us using our online contact form. There may be delays to online responses. We apologise for the inconvenience. 

Apply for help with your rent

Who can claim housing benefit?

You can still apply for housing benefit if any of the following apply:

  • you are of state pension age
  • you live in supported or temporary accommodation

To make a claim you must:

  • rent your home or pay rent as a tenant, lodger or boarder in a hostel or bed and breakfast
  • be on a low income or qualify for other benefits
  • have savings of less than £16,000
  • live in the home you're claiming housing benefit for

In some circumstances you may be able to get housing benefit for two homes, including: