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Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Apply for help with your rent

Do you need help paying your rent?

If you need help paying your rent, in most cases, you will now need to apply for Universal Credit.

You may be able to get Universal Credit if:

  • you're on a low income or out of work
  • you're 18 or over although there are some exceptions if you're 16 to 17
  • you're under state pension age or if your partner is
  • you and your partner have £16,000 or less in savings between you

Apply for Universal Credit (opens new window)