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Maintenance to Revenues and Benefits accounts

Revenues and Benefits online accounts and forms will be unavailable from 5 pm on 31 March 2025 until 3 April while we run our year end processes.  We apologise for the inconvenience.

Report a missed commercial waste collection

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If your weekly waste and recycling is not collected by midday on Friday, let us know.

Read the information below before reporting:

  • our crews will return for a missed collection if it was a fault or delay of our own
  • if the crew reported an issue when attempting to make the collection, this form will not allow you to report the missed collection. Your bins/sacks will be collected on your next collection day. You can request an additional commercial waste collection
  • you must be logged in to your MyGuildford account to report a missed commercial waste collection

Report a missed commercial waste collection (opens new window)