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Changes to bin collection days over Christmas and New Year

Your rubbish and recycling collection days may change during the festive period. Find out your bin collection day.

There will be no garden waste collections between 29 December and 9 January.

Credits on business rates accounts

How credits happen

The council aims to refund credits, especially when they are due to a change in rateable value or occupation.  

The rateable value of your property is set by the Valuation Office Agency. We use this value to work out your business rates bill.

Credits happen for various reasons:

  • overpayment of instalments or payment of wrong amounts
  • an attempt has been made to refund the credit but either the cheque was not cashed or bank details for a BACS transfer have not been provided
  • change in rateable value
  • change of occupation
  • credit being held pending a new rating assessment - for example where the ratepayer has moved from their current premises to a new property