Toggle menu

Our phone lines are currently unavailable

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can still contact us using our online form

Credits on business rates accounts

How to claim a credit

You will need to provide documents to show that you were the ratepayer. Email copies of the documents to brates@guildford.gov.uk

Once we are happy that the credit is valid and belongs to you then a refund will be made. Refunds are made by BACS bank-to-bank transfer.

The next annual list will be published in April 2026.