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Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Credits on business rates accounts

How to claim a credit

You will need to provide documents to show that you were the ratepayer. Email copies of the documents to brates@guildford.gov.uk. 

Once we are happy that the credit is valid and belongs to you then a refund will be made. Refunds are made by BACS bank-to-bank transfer.

From April 2027 Guildford Borough Council will no longer exist. A decision on publication of data after that date has yet to be made.