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Our payment system will be down from 8am Saturday 8 November until 4pm.

You'll be unable to make payments to us. This is for essential maintenance. We apologise for any inconvenience.


Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

Credits on business rates accounts

How to claim a credit

You will need to provide documents to show that you were the ratepayer. Email copies of the documents to brates@guildford.gov.uk

Once we are happy that the credit is valid and belongs to you then a refund will be made. Refunds are made by BACS bank-to-bank transfer.

The next annual list will be published in April 2026.