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Maintenance to Revenues and Benefits accounts

Revenues and Benefits online accounts and forms will be unavailable from 5 pm on 31 March 2025 until 3 April while we run our year end processes.  We apologise for the inconvenience.

Pay for an invoice you have received

We no longer accept cheques as payment for services delivered by the council.

Invoices can be paid in the following ways:

Direct debit

Direct debit is the easiest way to pay. Download the direct debit form (PDF, 40 KB)(opens new window) and fill out and return by post to Resources Case Team, Guildford Borough Council, Millmead House, Millmead, Guildford, Surrey, GU2 4BB.

Online

Pay invoices online (opens new window).

By phone

Call 03300 889584 (automated service).

At the bank

Payment can be made at any bank using a bank credit slip. If payment is made at a bank other than HSBC, or your own bank, you may be charged.

  • payment is made when it is received and identified in the correct department
  • in all cases the invoice number must be quoted to ensure your account is correctly credited

To discuss payment of an invoice you have received, call 01483 505050.