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Technical Issues with our phone lines

We're experiencing some technical issues with our phone lines. We're working hard to fix this as soon as possible and apologise for any inconvenience.

You can contact us using our self service pages. 

Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Hire of public parks and open spaces

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Guildford has more than 65 parks, which can be hired as venues for commercial, community or charity events such as:

  • music concerts, funfairs, firework fiestas or fetes
  • sponsored walks, raft races or Santa runs
  • regular school PE, fitness sessions or other sporting activities
  • filming and unit bases
  • hot air balloon launches
  • team building such as forest school and nature walks

Hire a park for regular activity

Apply for a licence to use our parks for regular activities.

Request to film in Guildford

Apply to film in Guildford, we're film friendly location.

Hot air balloon launches

Apply to launch a hot air balloon from Shalford Park.