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Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can still contact us using our online form 

Bin collections

Due to the high temperatures, our bin crews will be starting collections earlier than usual to help keep them safe in the heat. Please make sure your bins are out the night before, as collections will take place from 5.30am for the rest of the week. Thank you for helping our crews work safely during the hot weather.

Report a noise complaint

What we deal with

Noise we can deal with:

✔ barking dogs

✔ car alarms

✔ construction site noise

✔ DIY works

✔ intruder alarms

✔ amplified music/parties

✔ noise from commercial premises, pubs and clubs

Noise we do not deal with:

✗ traffic noise

✗ aircraft noise

✗ children playing inside or outside

✗ complaints where the noise is a problem because the person complaining may be sensitive due to personal/medical reasons

✗ general domestic/living noises

✗ noise transmitted by poor sound insulation

✗ noisy behaviour in public places

✗ noise from works such as road works due to gas/electric/water or works to the railway at night