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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

If you have a question about registering to vote or arranging a postal or proxy vote for the upcoming Ash Neighbourhood Planning Referendum, please call the Electoral Services Team on 07748 886624. Please note: this number is only for questions relating to voting at this referendum. The team answering cannot assist with any other matters.

Students and spouses

Who counts as a student?

You're counted as a full-time student for council tax if you are studying at:

  • a university, or
  • most colleges

You may qualify for a discount if you are under the age of 20 and your course: 

  • lead to a qualification up to (but not above) A-level standard or equivalent
  • lasts for more than three months
  • involves more than 12 hours of study per week

If you're studying at a university or college, the course must:

  • last for at least one academic or calendar year
  • need you to be studying at least 24 weeks out of a year
  • involve study of at least 21 hours per week during term time

Not all courses count towards 'full-time student' status. For example:

  • distance learning
  • evening classes
  • a course related to your job