Students and spouses

What you need to know

You may no longer qualify for the discount or exemption if someone in the household:

• stops being a full-time student
• moves out, or
• if someone moves into your household who is counted for council tax

You can tell us about a change online through your MyGuildford account. 

You'll need to:

1. log in to your MyGuildford account (opens new window)
2. click the 'council tax and benefits' tile
3. select 'continue' on the 'view other services' page
4. select 'council tax' on the 'your services' page
5. on your account summary page, find the list of quick links

• if you're using a computer or laptop these will be on the right-hand side of the screen
• if you're using a mobile device, click 'quick links'

6. to tell us about:

• a change to students or student properties find 'apply for or cancel a disregard' in the list of quick links
• a change to a student nurse find 'apply for or cancel an exemption' in the list of 'quick links
• a change to a foreign language assistant find 'upload information or tell us about something else'

7. follow the steps on the form

What happens next?

We'll update your council tax account and issue you with a new bill.