Carers or those receiving care

People living in your household that care for another member of your household are not counted for council tax if they:

• live in the same home as the person they provide care for
• provide at least 35 hours a week of care

The person receiving care must be entitled to receive one of the following benefits:

• any rate of Attendance Allowance (AA)
• the middle or highest rate of the care component of Disability Living Allowance (DLA)
• any rate of the daily living activity components of Personal Independence Payment (PIP)
• an increase in the rate of Industrial Injuries Disablement Pension for Constant Attendance Allowance
• an increase in the rate of War Disablement Pension for Constant Attendance Allowance

You cannot claim this reduction if the carer is caring for their spouse/partner or child under 18.

The person who is the carer does not have to be in receipt of a Carer's Allowance to be eligible for the discount.

To get a discount:

• we must not count the carer for council tax, and
• there are less than two adults in the property that are counted for council tax

How to apply

1. log in to your MyGuildford account (opens new window)
2. click the 'council tax and benefits' tile
3. select 'continue' on the 'view other services' page
4. select 'council tax' on the 'your services' page
5. on your account summary page, find the list of quick links

• if you're using a computer or laptop these will be on the right-hand side of the screen
• if you're using a mobile device, click 'quick links'

6. in the list of quick links find 'apply for or cancel a disregard'
7. fill in the form. You'll need to:

• tell us the date the carer moved in or began caring for someone in your household
• tell us the name of the person who is receiving the care
• confirm that the carer provides care for 35 hours per week or more
• confirm that the carer is not the partner/spouse of the person being cared for
• confirm the person being cared for is over 18
• upload a photo of a document to prove that the person who receives care is entitled to:

• any rate of Attendance Allowance (AA)
• the middle or highest rate of the care component of Disability Living Allowance (DLA)
• any rate of the daily living activity components of Personal Independence Payment (PIP)
• an increase in the rate of Industrial Injuries Disablement Pension for Constant Attendance Allowance
• an increase in the rate of War Disablement Pension for Constant Attendance Allowance

What happens next?

We'll contact you if we need further information. If you are entitled to a discount, we'll send you a new bill.