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Your council tax, benefits or business rates account will be offline

From 5pm on Tuesday 24 February until Sunday 1 March you will not be able to access your council tax, benefits or business rates account online. This is whilst we prepare annual bills. We apologise for any inconvenience.

Empty properties as the resident has died

What happens next?

If an exemption is granted, it is important that the executor(s) keep(s) us informed of:

  • the date probate is granted
  • details of the transfer or sale of the property or the end date of a tenancy
  • when the estate is settled

Where a council tax bill is due to be paid, the executor is responsible for making payment. The executor is not liable for the council tax charge. Payment should be made from available funds within the deceased estate.

If there are no funds within the estate, the executor should contact us immediately.

During this time we may contact the executors to review entitlement to the exemption.