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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Apply for the Mayor of Guildford's Local Support Fund

What happens next?

If the application is successful:

  • the funds will be sent by electronic BACS to the person or organisation making the referral
  • the referrer will be sent a grant acknowledgement form. This must be signed by the referrer and the client. The form will be sent once payment of the grant has been made.

Any unused money must be returned to the fund.

If we receive an application for:

  • a person under 21, who
  • lives or attends a school in our borough

We'll send the application to Arundel House Charity.  Email: civicsecretary@guildford.gov.uk for more information.

Other help available

Surrey Crisis Fund

Surrey County Council runs the Surrey Crisis Fund (opens new window). The fund provides financial help to Surrey residents faced with an emergency situation. It can also help to set up a home in the community where no other funds or resources are available.

Glasspool Charity Trust

Glasspool Charity Trust (opens new window) is a national charity. It provides small, one-off grants to people needing financial support for everyday items.