New Tenant and Leaseholder Engagement Strategy launched

We are putting residents at the heart of our housing services with the launch of our new draft Tenant and Leaseholder Engagement Strategy. This draft strategy highlights our commitment to working closely with tenants and leaseholders, ensuring their voices shape the future of housing services. 

Get involved 

The draft Tenant and Leaseholder Engagement Strategy outlines our five key priorities. If you would like to make your voice heard on these or your own housing priorities, complete the online survey now.  Feedback from this consultation will be considered and where appropriate, incorporated in the final strategy. 

Leader of the Council and Lead Councillor for Housing, Cllr Julia McShane said:

"We want to make sure our Tenant and Leaseholder Engagement Strategy truly reflects what matters most to our residents. Our goal is to create a culture of collaboration, one built on real experiences, insights, and mutual respect. 

"By working together, we can shape the housing services people rely on, ensuring they meet the diverse needs of our community. This isn't just about making improvements, it's about creating real, lasting change that makes a difference in people's everyday lives." 

Alan Wood, Chair of the Tenants' Engagement Group (TEG), added: 

"The council is working hard behind the scenes to create a future where every resident has a safe, well-maintained home and a housing service that listens, responds, and takes action. It's fantastic to have the opportunity to give feedback on draft plans and help shape the services that matter to us all." 

This engagement strategy feedback opportunity will close on the 6 April.

Complete the draft Tenant and Leaseholder Engagement Strategy (opens new window)

Published on 20 March 2025.