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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Find out about councillor conduct

Borough councillors

Under the Localism Act 2011, the council has a duty to promote and maintain high standards of conduct by its councillors and any co-opted members.  

Councillor Code of Conduct

View our Councillors' Code of Conduct. (PDF, 253 KB)

Councillors are also expected to follow the:

  • Probity In Planning Local Code of Practice - Handbook
  • Joint Protocol on Councillor & Officer Relationships
  • Social Media Guidance for Councillors
  • Councillor Email Signature Guidance

You can find a copy of each councillor's register of interests using our Councillor search (opens new window). The search will also help you to find contact details and committee memberships.

You can also view the code of conduct and register of interests at our Millmead offices during normal office hours.

Progress with complaints against Councillors

Read more about the progress with complaints against Councillors in the following documents: