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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Equalities - Equality Framework for Local Government

The Equality Framework for Local Government (EFLG) is a simple performance improvement and benchmarking tool. It helps local councils to meet their obligations under the Equality Act 2010. 

There are four improvement modules: 

  1. Understanding and working with your communities 

  2. Leadership and organisation commitment 

  3. Responsive services and customer care

  4. Diverse and engaged workforce 

Under the framework there are three levels of achievement:

  • Developing

  • Achieving

  • Excellent

We are currently graded as 'Achieving' and are working towards 'Excellent'.

Further details about the EFLG by visiting local.gov.uk.