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Your council tax, benefits and business rates account will be offline.

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Equality and diversity

Commitment

Guildford Borough Council has a longstanding track record of working to ensure equality of opportunity in both service delivery and employment.

  • We recognise our community has diverse needs
  • We regard diversity as a strength in our community
  • We work hard to make sure that, within reason, all customers can access our services
  • We work hard to make sure that, within reason, all customers have access to our job opportunities

We do this by identifying and correcting any direct, indirect or intended discrimination. We also identify and correct any institutional discrimination arising from the procedures and practices of the Council. We promote:

  • equal opportunities
  • the value of diversity, and
  • understanding the needs of others

Resources

We have committed the following resources to equality:

  • equality leads at management team level
  • a steering group involving Councillors, and
  • an equality and diversity action group including representatives from protected groups and all services

Policy

The Council's approach to equalities and diversity is set out in the Equality and Diversity Policy Statement, which can be found in the downloads section of this page.

The Single Equality Action Plan can be found in the downloads section of this page.