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Your council tax, benefits and business rates account will be offline.

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Pre-pay parking

Pre-payment cards

Pre-payment cards are an alternative to contract parking and season tickets in the town centre.

You can use your pre-payment card at the following car parks:

  • Castle car park
  • Farnham Road car park
  • Tunsgate car park
  • York Road car park

Card discount

Pre-payment cards offer a 10% discount on fees at the listed car parks.

How to apply

Contact our customer services team on 01483 505050 to request an application form or to send your contact us using our online support form (opens new window).

When your card is ready to collect, we will ask you to add £100 of credit to your card. You can pay with a credit or debit card but not American Express.

When you have used your credit, you can add more using the pay machines in any of the pay-on-foot car parks.

The amount of credit you can buy ranges from £20 to £250.

Restrictions

Pre-payment cards are not valid for:

  • on-street parking bays
  • pay and display car parks
  • contract car parks.
  • car parks operated by other organisations