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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Your personal information rights

What are your rights?

Under the UK General Data Protection Regulation (GDPR), you have the right to find out what information Guildford Borough Council store about you. These include the right to: 

  • be informed how your data is being used
  • access personal data 
  • have incorrect data updated 
  • have data erased 
  • stop or restrict the processing of your data 
  • data portability (allowing you to get and reuse your data for different services) 
  • object to how your data is processed in certain circumstances
  • rights in relation to automated decision making and profiling. 

For more information and guidance about your rights, visit the Information Commissioner's Office website.

Read or full privacy and data protection policy (PDF, 181 KB)