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Easter Closures

Our Millmead office and phone lines will be closed on Good Friday 18 April and Easter Monday 21 April.

During closures, you can call us in an emergency using the relevant number listed on our website. For non-emergencies, use our customer 'Contact us' form

Advice for severe weather

Heatwave advice

Heat can cause dehydration, heat exhaustion and heat stroke, some people are more vulnerable and at risk and need extra care and attention, including:

  • The elderly
  • Babies and young children
  • Those who already have health issues such as a heart problem or breathing difficulties

Tips for coping in a heatwave

  • Check the weather forecast so that you're prepared if hot weather is predicted
  • Try to avoid going out during the hottest part of the day
  • Apply sunscreen of at least SPF15 and wear UV sunglasses
  • Stay hydrated by drinking plenty of water. Avoid excess alcohol, caffeine or drinks high in sugar

For more information, visit:  

NHS Choices (opens new window)

For water saving tips and advice, visit:

Thames Water website (opens new window)