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Your council tax, benefits and business rates account will be offline.

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.

Advice for severe weather

Stormy weather advice

Storms are the most common cause of damage to people and properties in the UK. Knowing what to do can keep you, your family, and your property safe from severe storms.

Report a tree that's fallen down (opens new window)

Tips for staying safe in severe winds:

  • fasten windows, doors, and gates to stop them from being damaged by the wind
  • park vehicles in a garage - if this is not possible keep them away from buildings, walls, trees and fences
  • if your house has a chimney stack move furniture away from areas directly around it or below it
  • stay indoors as much as possible
  • avoid driving when possible 
  • drive slow and be aware of side winds 
  • do not touch any cables that have blown down or are hanging low