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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

If you have a question about registering to vote or arranging a postal or proxy vote for the upcoming Ash Neighbourhood Planning Referendum, please call the Electoral Services Team on 07748 886624. Please note: this number is only for questions relating to voting at this referendum. The team answering cannot assist with any other matters.

Apply for a caravan site licence

Failed applications

We can refuse the licence if:

  • there is no planning consent
  • the courts have prevented a licence being issued
  • the licence applicant has had a site licence revoked within the previous three years

Or other reasons prescribed in the Mobile Homes Act 2013 (opens new window). If we refuse to issue or transfer a licence we will give written reasons for this.

If your licence is refused or you wish to appeal against a licence condition, you may appeal to the First-tier Tribunal (Property Chamber). The appeal must be made within 28 days of being issued with the licence. For licence changes the licence holder must appeal within 28 days of being notified in writing of change being refused. We recommend that you contact us in the first.