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Technical issues with our phone lines

We are experiencing technical issues with our phone lines. We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form.

If you have a question about registering to vote or arranging a postal or proxy vote for the upcoming Ash Neighbourhood Planning Referendum, please call the Electoral Services Team on 07748 886624. Please note: this number is only for questions relating to voting at this referendum. The team answering cannot assist with any other matters.

Housing licences

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If you have an existing HMO licence that needs work to be completed to the property at this time, please call 01483 505050 and ask to speak to the Housing Standards Team or email regulatoryservices@guildford.gov.uk.

If you have a pending HMO application, we will look at how we can deal with this remotely.

Apply for a house of multiple occupation licence (HMO)

A HMO is a property occupied by three or more unrelated people, forming two or more households.

Apply for a caravan site licence

Sites used for holiday caravans and camping need a licence from us to operate.

Report a suspected unlicensed HMO

Join the caravan site manager fit and proper person register

From 1 July 2021, most mobile home site owners or managers must be tested to check they're fit and proper.