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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.


Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience. You can still contact us using our online forms

Licences and permits

We're currently receiving a high volume of applications. It may take us longer than usual to respond to you. Please factor this in when making your submission or enquiry. Thank you for your patience.

We have a temporary fast-track process allowing businesses to get a pavement licence from us to have tables and chairs on the pavement outside their premises. Find out how to apply for a new pavement licence.

Get licensing advice

We offer three application advice services to help you with your licensing application before you submit it.

Find out about charitable collection licences

You will need a permit to carry out charitable collections.

Search for a licence and applications recently received

View our public register for recently received licensing applications

Environmental permits

You need a permit if your business can affect the environment through air, land, or water pollution.

Register a person and/or premises to provide skin piercing treatments

Licensing one premises and one practitioner is £259.60. Adding a practitioner to an existing premises (terms apply) is £98.90.