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Your council tax, benefits and business rates account will be offline

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience.


Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience. You can still contact us using our online forms

Apply for animal activity licences

Inspections

All premises will be inspected before your licence can be granted. The inspector will be checking the applicant has the following:

  • knowledge in the animals they are caring for and a clear understanding of its needs. This includes the animal's mental and physical health and feeding. The applicant should be able to show that they have researched and followed guidance to carry out their role
  • understanding the risks involved in caring for the animal. Including a risk assessment and policies and procedures that are reviewed regularly. These documents should be available for the inspector
  • training in place to make sure staff know what is expected of them, and good supervision of staff

The premises will also be assessed so we can be sure the licence holder can meet the laws relating to the environment in which the animals will be kept.

Based on the information we get, we will assess the risk rating and award star ratings. 

Information on animal licensing legislation (opens new window)