Book your knowledge test
About the knowledge test
- we will send a link for the test to the email address given when you book. We will send the link after bookings for the test have closed. If you have not received the link by midday on the day before the test, check your spam or junk folders first. Then contact customer services
- the link will only work at 11am on the day of the test. If you start late or have connection problems, we will not give you any extra time
- please be aware you are going to need a device with a camera on to take the test and your camera will need to always be on when taking the test. At the start of the knowledge test, you will be required to show your DVLA licence on screen and capture an image of this. Without your DVLA licence to hand, you will not be able to take the test, or your test will be invalid and you will need to re-book the test and pay the full test fee again
- you get your result at the end of the test
- tests consist of multiple-choice questions
- the Private Hire driver pass mark is 70% and you will have 45 minutes to take the test
- the Hackney Carriage driver pass mark is 80% and you will have 60 minutes to take the test