Toggle menu

Technical issues with our phone lines

We're experiencing technical issues with our phone lines. We're working hard to fix this and apologise for any inconvenience.

You can still contact us using our online form 

Book your knowledge test

Book/cancel a knowledge test

  • to book a test contact customer services. You will need a credit or debit card to pay. See our taxi licensing fee page for the cost.
  • tests are online so you must have a valid email address. This must be your own email address
  • this must be the same email address you will use when submitting your application
  • tests take place at 11 am on the second Thursday of every month
  • you must book and pay by the Friday before the test date
  • bookings made after this time will be for the following month's test

If you need to cancel

  • if you cannot attend the test, contact customer services
  • if you cancel after bookings have closed, we will not refund your test fee