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Local outage affecting our systems

A local utility outage is affecting some of our systems. Our phone lines, Council Tax, Benefits accounts, and the Planning Portal are currently unavailable. We apologise for any inconvenience.

You can still contact us using our online form. 

Report a noise complaint

Report a noise nuisance

Step 1

Your first step is to try to talk to the person causing the noise, as long as it is safe to do so. This can sometimes be a simple way of solving the problem.

Step 2

If talking to the person causing the noise is not possible, you could use a mediation service to help resolve the issue.

Contact Mediation Surrey (opens new window)

Step 3

If the situation does not improve after you have tried step 1 and 2, you can then report the problem to us. 

To report a noise nuisance you will need to make an account and log in.

Report a commercial noise nuisance (opens new window)

Report a domestic noise nuisance (opens new window)

Report a construction noise nuisance (opens new window)

Report an alarm sounding (opens new window)