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Your council tax, benefits or business rates accounts will be offline

From 4pm on Friday 31 March until 5pm on Monday 3 April you will not be able to access your council tax, benefits or business rates accounts on MyGuildford. This is whilst we run our year end processes. We apologise for any inconvenience.

Request, replace or swap a bin

Order a replacement bin

If your bins are damaged, lost or stolen, we can provide new ones.

Order a smaller or larger bin

If you need a smaller or larger black rubbish or green recycling bin you can request one from us.

Order an additional bin

We currently have no 240L recycling bins. We are awaiting more stock from our supplier. All orders including a 240L recycling bins are now placed on our priority list for delivery. You can use clear sacks for your recycling until your new bin arrives. Thank you for your support.