High hedge disputes

Before making a complaint, you should take these steps to try and sort the problem out yourself:

You should first speak or write to your neighbour. Explain what the problem is and how it's affecting you. You need to make at least three attempts, with at least two in writing before you complain. These attempts need to have been made less than four months before the date you submit a complaint.

Check the government's advice on resolving hedge disputes yourself (opens new window).

If you cannot resolve the issue yourself, you need to speak to a third-party mediation group. These groups provide someone to help you and your neighbour overcome the problem.