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Technical issues with our phone lines

We are experiencing technical issues with our phone lines.We are working hard to fix this and apologise for any inconvenience.

You can contact us using our online form. 

Help shape your future council websites

New websites are being developed for East Surrey Council and West Surrey Council ahead of their launch in April 2027. 

Take part in a short survey to help make sure those websites are easy to use. The survey takes just 5 to 10 minutes. 

Have your say before 5 October (opens new window)

Find your bin day

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We only collect bins issued by us. Do not put any other bins out for collection. Put all food in the outdoor food caddy for collection. We do not collect the silver food waste caddy. 

Leave textiles or electronic waste neatly next to your bins. Put them in a carrier bag and keep any textiles dry. Batteries need to be in a clear plastic bag.

If you're a commercial waste customer, you'll need to log in to your MyGuildford to check your next bin collection date. 

Find my bin day (opens new window) 

View or download our 2026 bin calendar (PDF, 7 MB) and  recycling guide. (PDF, 25 MB).

Where should I put my bins?

Unless you have a special arrangement, like an assisted collection, leave your bins at your collection point. This is usually at the edge of your property closest to the road.