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Your council tax, benefits and business rates account will be offline.

From 5pm on Tuesday 7 October until 5pm Friday 10 October you will not be able to access your council tax, benefits or business rates account online. This is whilst we upgrade our system. Housing Benefit and Local Council Tax Support online application forms remain available. Our information line also remains open on 0330 123 0081. We apologise for any inconvenience

Advice for disabled taxi passengers

Travelling with a guide dog

Drivers should not refuse to take a blind or partially sighted person travelling with a guide dog, unless the driver has a medical exemption certificate, to show that they are unable to carry the assistance dog because of health reasons. An exemption notice must be displayed in the vehicle when it is being driven by the exempted driver.

Information for guide dog owners (PDF, 334 KB)