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Easter Closures

Our Millmead office and phone lines will be closed on Good Friday 18 April and Easter Monday 21 April.

During closures, you can call us in an emergency using the relevant number listed on our website. For non-emergencies, use our customer 'Contact us' form

Advice for disabled taxi passengers

Travelling with a guide dog

Drivers should not refuse to take a blind or partially sighted person travelling with a guide dog, unless the driver has a medical exemption certificate, to show that they are unable to carry the assistance dog because of health reasons. An exemption notice must be displayed in the vehicle when it is being driven by the exempted driver.

Information for guide dog owners (PDF, 334 KB)