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Some of our systems will be unavailable

Due to a local power outage your Council Tax, Benefits account and the Planning Portal will be unavailable on Saturday 6 December. We apologise for any inconvenience. To contact us in an emergency use our out of hours details.


Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

Information for customers

Advice for disabled taxi passengers

Licensed taxis have to be wheelchair accessible and allow guide dogs.

Lost property

Contact 01483 505050 or regulatoryservices@guildford.gov.uk to report property left in a taxi or private hire vehicle.

Taxi fares in Guildford

Private hire charges are not set by the council. This page shows a table of taxi (hackney carriage) fees set by us.

Taxi complaints

Use our online form to make a complaint.