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Some of our systems will be unavailable

Due to a local power outage your Council Tax, Benefits account and the Planning Portal will be unavailable on Saturday 6 December. We apologise for any inconvenience. To contact us in an emergency use our out of hours details.


Decision on local government reorganisation

The Government has confirmed that Surrey will move to a two-unitary council model following its review of local government arrangements. Read our full story and future steps.

Homelessness - duty to refer

Make a referral

To make a referral you need to:

  • have reason to believe someone is homeless or;
  • they are becoming homeless within the next 56 days

If you make a referral we will:

  • contact the individual
  • arrange a housing options assessment
  • look at what advice and help we can give them

To make a referral you must have a log in or register to ALERT portal.