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Your council tax, benefits or business rates account will be offline

From 5pm on Tuesday 24 February until Sunday 1 March you will not be able to access your council tax, benefits or business rates account online. This is whilst we prepare annual bills. We apologise for any inconvenience.

Homelessness - duty to refer

Make a referral

To make a referral you need to:

  • have reason to believe someone is homeless or;
  • they are becoming homeless within the next 56 days

If you make a referral we will:

  • contact the individual
  • arrange a housing options assessment
  • look at what advice and help we can give them

To make a referral you must have a log in or register to ALERT portal.

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